No offence, but we're keeping our distance
Published: 16th June 2020
The views haven't changed, but our way of working has.
We’ve made some changes to our services so that you can continue to enjoy a boat trip on Lake Windermere during the COVID-19 pandemic.
We need your help and understanding to keep you, our staff, and our boats safe.
Fewer Services
We are now operating a special timetable available from Bowness, Ambleside and Lakeside only.
This is so we can control the number of passengers onboard and clean the boats after every trip.
Choose from
- Red Cruise (Bowness ↔ Ambleside Waterhead)
- Yellow Cruise (Bowness ↔ Lakeside)
Ticketed Seating
All our services require you to buy a seat ticket online before travelling.
This is to ensure that we can maintain social distancing and keep customers safe.
More space to admire the views
To maintain the '1-metre plus' safe distance between customers, our boats will be less than half full.
There will be lots of unused space between every seat block booking.
Maximum 6 persons in a group
We're following the UK Government's 'rule of six'.
Bookings for our cruises and self-drive boats can have a maximum of 6 people from one household or social bubble.
Please adhere to travel restrictions within your local area.
To ensure compliance with Government legislation please adhere to the guidance for the local restriction tier in which you reside.
Enhanced cleaning
Our boats will be cleaner than ever with enhanced cleaning from our crew.
We’ll provide hand sanitisation stations on board and our staff will be keeping a safe distance from you at all times.
We need your help to stay safe.
We’re doing everything we can to follow government guidelines for the safety of our passengers and staff. To help us protect all on board, we need your help too.
Finding your seat
Please book online before travel and make sure you use your booked seat on board.
Coloured signs on the boat and on your ticket will help you find your seats.
Keep your distance
Friendly reminders around the boat will help you to keep your distance. Please keep your fellow passengers and our colleagues safe by maintaining a '1-metre plus' distance at all times.
Wearing your face covering
Its UK law to wear a face-covering when travelling on public transport, so please keep your face covered when travelling with us.
This can be any mask, scarf or covering. We also sell a pack of 2 sealed face masks for just £2 at each pier.
Only essential drinking/eating is allowed on our cruises at the moment, as per UK regulations.
Further reading
📄 : COVID-19 Certificate (PDF, 2 Mb)
📄 : COVID-19 Risk Assessment (PDF, 1.4Mb)
📄 : Track & Trace - how we use your information (PDF, 290K)
Please stay alert to keep safe at all times and we hope you enjoy your cruise on Windermere.
